This study aims at evaluating the impact caused by the doctor's attitude before those patients
who would be submitted to a surgical process and their outcome stories expressing their misfortunes and their
evaluating the doctor's behavior facing this new situation. (METHODS) The data collection was done through
interviews and a questionnaire applied by the psychological team while the patients had their hearts examined.
For the process of codification and labeling the CAQDAS (Computer-Assisted Qualitative Data Analysis
Software) was used. (RESULTS) Anxiety was almost a unanimous feeling in every story in which the patients had
the opportunity to express their feelings arisen by the illness, as well as before a potential surgery. Also, a need of
a more human contact with the doctor was told. (CONCLUSION) The patients who had any kind of faith
surprisingly had a calmer recovery process. The absence of a more human relation with the doctor gave place to a
deeper attachment to a divine figure in an attempt to overcome the fear of death.
